Website Content Questionnaire

Please upload your logo here.

Requirements: We prefer PDF, EPS, or AI file, but if you have it in JPG or PNG that will be fine also.

Tip: If you don't know where to find your logo, we recommend asking your Signwriting or business card / brochure printer, they normally have a high resolution file on hand. If you still cant find it and want us to use the logo from your existing website, move ahead to the next page.

Let's make sure we get the basics right, fill in your exact business contact details you want on the website.

This will go on your contact page, and in most cases in the footer of the website.

This is where you get to talk about Who, Why, What, Where.

• Tell your customer why you do what you do. What drives you. I.e. Passion, helping others, striving to be better then the rest.
• Describe what your company does in a nutshell. Imagine you had 10 seconds to tell someone.
• Tell us where you do business, what type of customers / industries you service, and where your coverage area. I.e. Cairns to Townsville
• How long have you been in business, how many employees do you have?
• What are your personal interests?
• Does your business have an interesting and or long history you like to share.

*Tip - Less is more. Only needs to be 1-3 paragraphs, 5 - 10 sentences.

Considerations : What makes your business unique?

Examples: Being the cheapest. Having awesome customer service. An amazing guarantee or returns policy. Being the exclusive supplier of a product in a certain area. Supplying the best quality product/service around. Fast or Free delivery. Offering unique add-on packages no one else can.

Tip: You only need a short 1 sentence answer for each reason. We show these in point form for easy readability.

If you are a service based business, fill in this section. If you only sell products skip to the next section.

Include a list of the services you provide. Write a sentence or 2 about each service. Include some detail about what the service is, who you do it for, and why you do it better than others. Perhaps mention brands that you utilize to deliver this service. Fill in as many as you like.

Optional:

Some businesses like to talk about their business process. This is your opportunity to tell the customer, exactly what the customer journey looks like for them. You could also use this section to tell the customer what your process is, so they know what will happen if they engage with your business. This field is optional. But the more info you give upfront about what a customer can expect, demystifies the process and will help them decide sooner to engage with you,

Optional:

Frequently Asked Questions are valuable to the customer and the business. This of this as someone answering question about your business for you, without the customer having to call or email. The more FAQ's you can include the more the customer can self help.

*Tip, these need to be short and to the point. Write the Question they have and then the answer below it. Every business has at least 5 FAQ's. Ask your front line staff what customer repeatedly ask them over and over again.

Optional:

Testimonials and reviews are hugely important and can make you stand out from your competitors. Ask your valued customers to write a short 1 paragraph review about you for your website. People read and believe online testimonials, and it may be the point you need to get your customer over the line.

Optional:

However we can work together to get better results.

These tidbits that help us build you a really good online experience for your customers.

So your customer loves what they are seeing. Now let's tell them what to do to engage to your business.

What is your main call to action? i.e. Phone us for a free consultation, Call to book an appointment, fill out a contact form and inquire online.